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Thought Leadership for Transforming Community Development

Operations, Process Improvement, Community Development

Stop RFP Delays: How Cities Get Support in Days, Not Months

By The Community Development Team | Feb 2, 2026 | 4 min. read

When permit activity spikes or key staff members leave unexpectedly, the pressure builds quickly. Inspections fall behind. Residents start calling. Yo...

Process Improvement, Innovation, Building Department

Implementing Electronic Plan Review: A Practical Q&A for Municipal Teams

By The Building Department Team | 3 min. read

If your team is considering electronic plan review, the biggest question isn’t whether it works — it’s how to implement it without disrupting your cur...

Operations, Building Department, Community Development

Electronic Plan Review: How To Keep Projects Moving

By The Building Department Team | 3 min. read

If you’re hearing more complaints about plan review timelines, the cause is often simple. Too much rework. Applicants resubmit. Staff clarify. The sam...

Building Code, Process Improvement

4 Code Enforcement Strategies That Build Community Trust

By The Building Department Team | 3 min. read

Code enforcement can build trust or create friction. The difference is in the approach. In our webinar, Proven Code Enforcement Strategies for Municip...

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Industry Resources

Operations, Process Improvement

Private Provider Services [One-Page Overview]

By The Private Provider Team | 1 min. read

A simple way to keep projects moving when staff capacity is stretched High permit volumes, limited staffing, and growing inspection demands can slow y...

Operations, Process Improvement, Building Department

Municipal Partnership Guide: How to Use Piggybacking to Accelerate Service Delivery

By The Building Department Team | 1 min. read

Simplify Procurement With the Municipal Partnership Guide Staffing shortages. Delayed contracts. Too many projects, not enough support. What if you co...

Process Improvement, Planning

Free Guide: Resilience Roadmap for City Infrastructure

By The Public Works Team | 1 min. read

Get a free planning guide that shows how two cities tackled climate risks over 30 years, with practical strategies to strengthen infrastructure and re...

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