Thought Leadership

Permit Delays, Plan Review Backlogs: The Risks

Permit Delays, Plan Review Backlogs: The Risks

Backlogs may be part of municipal life, but their consequences don’t have to be While the focus on the backlogs caused by permit delays and plan revie...
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Who Is Your Local Inspection Partner?

Who Is Your Local Inspection Partner?

In today’s building and development environment, the importance of working with consultative inspection experts who fully understand your local regula...
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4 Ways Electronic Plan Review (EPR) Helps Your Community

4 Ways Electronic Plan Review (EPR) Helps Your Community

Oh, the dreaded building plan review backlog, an issue many municipalities across the country are all too familiar with: construction booms bring floo...
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Setting the Record Straight on Government Outsourcing

Setting the Record Straight on Government Outsourcing

For many government officials and the communities they serve, the word “outsourcing” is often misunderstood. After all, when you have the right talent...
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Improving Government Customer Service: 5 Ways To Up Your Game

Improving Government Customer Service: 5 Ways To Up Your Game

Municipal customer service is in a league all its own. When it comes to overseeing building departments and public works offices, providing excellent ...
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5 Ways To Improve Customer Service in Your Public Works Department

5 Ways To Improve Customer Service in Your Public Works Department

Public works departments ensure that the community's infrastructure — which is seen and used daily by its residents — is maintained and improved regul...
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How To Improve Your Coastal Stormwater Drainage System

How To Improve Your Coastal Stormwater Drainage System

Stormwater runoff is one of the fastest-growing sources of pollution in the United States. The solution to improving stormwater runoff requires every ...
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