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Thought Leadership for Transforming Community Development

Building Department Government Outsourcing: Day One to First Inspection [Timeline]

By The Building Department Team | Jul 15, 2024 | 6 min. read

Imagine a growing city of 75,000 residents — let's call it Greenville — facing the common challenges of an overwhelmed building department. Like many ...

Process Improvement

How to Incorporate Your Community's Needs Into Municipal Budget Planning

By The Planning and Zoning Team | 5 min. read

Including community members in the city budget process is essential to building community trust. Explore engagement options (and the benefits of commu...

Process Improvement

How To Improve Community Engagement and Boost Resident Satisfaction

By The Building Department Team | 7 min. read

Today, more than ever, resident satisfaction is doing more than impacting the overall well-being of our communities — it’s practically shaping it in r...

7 Steps To Prioritize Public Works Projects and Utility Infrastructure

By The Public Works Team | 7 min. read

Few municipal services shape a community’s quality of life so directly — so significantly — as public works projects. From road repairs and water main...

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Industry Resources

Operations, Process Improvement

Community Navigator Assessment

By The Building Department Team | 1 min. read

Community development projects often need extra support. What that support looks like, and where it’s best applied, can be tricky to define — especial...

Operations, Process Improvement

National Plan Review [One Page Overview]

By The Community Development Team | 1 min. read

Not Your Average Electronic Plan Review Tired of fluctuating project volumes that leave your building department with too much (or too little) work? S...

Operations, Process Improvement

Remote Virtual Inspections [One Pager]

By The Community Development Team | 1 min. read

Simplify Follow-Up Inspections Follow-up inspections often take up time from staff who need to focus on high-priority inspections. But safe, dependabl...

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